Terms of sevices

Welcome to HARDRADA. By using our website www.hardrada.in, browsing products, or placing an order, you agree to comply with the following Terms of Service. Please read the terms carefully before proceeding.

1. General Conditions

By using our site, you confirm that you are at least 18 years old or using the site under the guidance of a parent/guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree that:

• You will not misuse or interfere with the functioning of this website.

• You will not copy, sell, or exploit any part of the website or content without written permission.

2. Product Information & Availability

We aim to display accurate product details, sizing, and colors.

However, minor variations may occur due to lighting or device screen settings.

• All products are subject to availability.

• Prices and availability can change without notice.

3. Orders & Payments

When placing an order, you agree to:

• Provide correct and complete information.

• Pay all charges, including product price, taxes, and shipping (if applicable).

We may cancel or refuse an order if:

• Payment fails or appears fraudulent,

• Incorrect information is provided,

• The item becomes unavailable.

Payments are securely processed through Shopify Payments / Razorpay / UPI, and we do not store your card details.

4. Replacement Policy (No Returns / No Refunds)

HARDRADA follows an exchange-only policy.

We do not offer returns or refunds under any circumstances.

You may request an exchange only if:

• The product is defective, damaged, or incorrect, and

• All tags and packaging remain intact and unused.

Exchange approvals are based solely on HARDRADA’s inspection.

5. Shipping & Delivery

Once an order is shipped, delivery timelines depend on courier partners.

We are not responsible for:

• Delays caused by logistics providers,

• Incorrect shipping addresses entered by the customer.

Tracking details will be shared via email or SMS.

6. Prohibited Activities

You agree not to:

• Use the site for illegal purposes,

• Attempt to hack, disrupt, or extract data from the site,

• Resell our products without authorization.

Any misuse can result in order cancellation and legal action.

7. Intellectual Property

All images, videos, logos, designs, and content on this website belong to HARDRADA.

Unauthorized use or copying is strictly prohibited.

8. Limitation of Liability

HARDRADA is not responsible for:

• Losses caused by courier delays,

• Incorrect product interpretation (size, color variations due to screens),

• Technical errors or website downtime.

You use this website at your own risk.

9. Changes to Terms

We may update or change these Terms of Service at any time.

Continued use of the site indicates your acceptance of these changes.

10. Contact Information

For questions or concerns, reach us at:

📧 support@hardrada.in